Terms & Conditions

1. Acceptance of Terms

By accessing or using the FitApp platform, web applications, or mobile services, you agree to be bound by these Terms & Conditions. If you do not agree to all terms, you may not access or use our services. We reserve the right to update these terms at any time; continued use of the platform after changes constitutes acceptance of the revised terms.

2. User Accounts & Membership

Members, trainers, independent fitness professionals, and gym owners are responsible for maintaining the security of their account credentials. You must provide accurate, complete information during registration and keep your account details updated.

FitApp supports multiple entity types, including registered gyms and independent trainers. Each entity type is subject to the same platform rules and community guidelines.

3. Platform Subscription Plans

FitApp offers tiered subscription plans to access platform features:

• Free Plan: Available to all users at no cost. The Free Plan includes basic workout tracking and gym discovery features. Free Plan users may see third-party advertisement banners (such as Google AdMob) within the app.
• Standard Plan: A paid subscription that provides an ad-free experience, full access to all platform features, workout tracking, milestone certificates, biometrics, and advanced analytics. The Standard Plan is available in multiple billing cycles: Monthly, 3-Month, 6-Month, and Yearly.

Subscription prices, billing cycles, and feature availability are subject to change. Users will be notified of material changes to pricing at least 30 days in advance.

4. Subscription Billing & Renewal

Paid subscriptions are billed in advance for the selected billing cycle. Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.

Users may extend their active subscription at any time by purchasing an additional billing cycle. The maximum total validity period for any subscription is capped at one (1) year from the current date. If extending a subscription would cause the total validity to exceed one year, the purchase of that billing cycle will not be permitted.

Users on the Free Plan may upgrade to a paid Standard Plan at any time. There is no restriction on upgrading from the Free Plan.

FitApp will send renewal reminder notifications via push notification and in-app alert at least three (3) days before a paid subscription expires.

5. Gym Subscriptions & Payments

Payments processed through FitApp for gym memberships, subscriptions, trainer fees, or digital wallets are subject to the applicable refund and cancellation policies of the specific gym or service provider. FitApp acts as a facilitator for these transactions.

6. Workout Tracking & Milestone Certificates

FitApp provides tools for tracking workout sessions and generating official achievement certificates. Certificates issued on FitApp are verified records of gym membership and workout consistency. Users agree not to tamper with or falsify achievement records.

7. Advertisements

FitApp may display third-party advertisements, including but not limited to Google AdMob banner ads, to users on the Free Plan. These advertisements help subsidize the cost of providing free access to the platform. By using the Free Plan, you acknowledge and consent to the display of such advertisements.

Advertisement content is served by third-party ad networks and is not controlled by FitApp. We are not responsible for the content, accuracy, or practices of third-party advertisers. Users may opt out of personalized advertising through their device's advertising settings, though non-personalized ads may still be displayed.

8. Account Deletion

You have the right to delete your FitApp account at any time. Account deletion can be initiated from the Profile section of the mobile app. Upon deletion:

• Your account will be deactivated immediately and you will be logged out.
• Your personal profile data, workout logs, biometric records, and milestone certificates will be permanently removed from our active systems.
• Transaction records may be retained for legal and financial compliance purposes as required by applicable law.
• Account deletion is irreversible. You may create a new account at any time, but previous data cannot be recovered.

9. Content & Intellectual Property

All content, branding, logos, and software associated with FitApp are the intellectual property of M4E. Users retain ownership of their personal workout data and may request a copy of their data at any time.

10. Limitation of Liability

FitApp and M4E shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the platform. The platform is provided "as is" without warranties of any kind, either express or implied.

11. Termination

We reserve the right to suspend or terminate accounts that violate platform guidelines, engage in fraudulent behavior, or disrupt platform operations. Users may also voluntarily delete their accounts as described in Section 8.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India.